FAQ

Simply give us a call at (831)889-3898, or fill out our booking inquiry form with your event details and setup preferences. Once we confirm availability and finalize your design, a 50% deposit is required to reserve your date. The remaining balance is due 72 hours before your scheduled setup.

We recommend booking at least 2 weeks in advance so we have enough time to secure supplies, prepare your setup, and confirm availability.

Yes, when availability allows! Last-minute bookings are accepted on a case-by-case basis and may be subject to a rush fee depending on the date, setup, and supplies needed. Because some specialty items and colors may need to be ordered in advance, we cannot guarantee availability for all last-minute requests.

Yes!! We accept all forms of payments, including Klarna and Affirm.

Once your booking is approved, you'll recive a secure payment link. We also accept cash, Zelle, Venmo and Paypal.

Yes! We offer setups for Airbnb and vacation rental properties. A house call fee applies due to varying ceiling heights, room layouts, and additional setup considerations compared to hotel rooms.

We primarily serve Monterey county and surrounding areas. Travel fees may apply depending on location.